Customer Data Platforms

Crazy Egg vs Hotjar

Honest comparison for 2026 — features, pricing, and verdict

Crazy Egg homepage interface screenshot

Crazy Egg

(4.5/5)
Paid
vs
Hotjar homepage interface screenshot

Hotjar

(4.5/5)
Freemium

Last updated March 29, 2026

Quick Overview

Crazy Egg vs Hotjar comparison
AttributeCrazy EggHotjar
Rating
(4.5/5)
(4.5/5)
PricingPaidFreemium
CategoryCustomer Data PlatformsCustomer Data Platforms
Top features
  • heatmap tracking
  • session recording
  • conversion rate optimization
  • user behavior analysis
  • heatmap tracking
  • session recording
  • user feedback collection
  • conversion funnel analysis
StrengthsNot available
  • Excellent heatmap functionality
  • Good free plan
  • Easy setup
WeaknessesNot available
  • Limited data retention on free plan
  • Can impact page load speed
  • Privacy concerns with recordings
Full reviewRead Crazy Egg reviewRead Hotjar review

Feature Comparison

Feature comparison between Crazy Egg and Hotjar
FeatureCrazy EggHotjar
Heatmap tracking
Session recording
Conversion rate optimization
User behavior analysis
A/B testing
Scroll mapping
Click tracking
Website analytics
User feedback collection
Conversion funnel analysis
Visitor behavior analytics
Rage click detection
Form analytics

Pricing Comparison

Crazy Egg

Model: Paid

Full pricing details

Hotjar

Model: Freemium

Full pricing details

Strengths and Weaknesses

Crazy Egg

Hotjar

Strengths

  • Excellent heatmap functionality
  • Good free plan
  • Easy setup
  • Comprehensive user insights
  • Strong visual analytics

Weaknesses

  • Limited data retention on free plan
  • Can impact page load speed
  • Privacy concerns with recordings
  • Basic reporting features

Which Should You Choose?

Choose Hotjar if...

  • You want to start with a free plan
  • You value heatmap functionality
  • You value free plan
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Common Questions

What is the difference between Crazy Egg and Hotjar?

Crazy Egg and Hotjar are both customer data platforms tools, but they differ in features, pricing, and target audience. Read our detailed comparison above for a side-by-side breakdown.

Which is better, Crazy Egg or Hotjar?

The better choice depends on your specific needs. Crazy Egg may be better for some use cases, while Hotjar excels in others. Check the "Which Should You Choose?" section for personalized guidance.

Can I switch from Crazy Egg to Hotjar?

Most customer data platforms tools support data export and import. Check both tools' documentation for migration guides and compatibility details.